Let’s talk about
your order.
Need a quote, help with artwork or an update on an order? Send us the details and we’ll help.
in our UK workshop.
Trading under Mavron Studio Ltd.
Company no. 16811310
Registered office: Office 15434, 182–184 High Street North, East Ham, London E6 2JA.
Please contact us before sending goods or visiting; the registered office is not advertised as our workshop.
Tell us which products you need, how many and any deadline. Include your artwork if you have it. We reply during our published opening hours.
Use this form for general enquiries. For help with an existing order, email orders@forgebury.co.uk and include your order number.
Before you message us
Minimum quantities vary by product. Cork coasters have no minimum order. For other products, check the minimum shown on the product page or ask us before ordering.
Upload it straight from the product page when you order, or attach it at checkout — either way it reaches us automatically. You can also email it to orders@forgebury.co.uk quoting your order number. For quote-form attachments, use PDF, PNG or AI up to 20MB. For other upload forms, use the formats listed beside the field. We check artwork before production and will contact you if anything needs attention.
Production and delivery times vary by product, quantity and destination. Contact us before ordering if you have a deadline.
Some products have quantity pricing shown on the page. If you see “Bulk pricing on request”, send us your quantities and we’ll quote for your order.
Your digital proof is sent to the email address used at checkout. If another email address needs it, email orders@forgebury.co.uk and we can discuss it, even if you do not have an order number. We are happy to revise your proof until you are satisfied, but revisions may affect delivery timing. Contact us to discuss a physical proof or sample.
Contact us at orders@forgebury.co.uk with your order number and a photo within 48 hours. We’ll arrange a replacement or refund straight away.